Media & News Of Note
CINCOM MEDIA COVERAGE and NEWS OF NOTE
Stories, Storytelling, Story-Selling in Business Cincom CEO Tom Nies “Change This” Manifesto.
War in the Boardroom - Cincom Expert Access Feature interview with Al & Laura Ries. authors of “War in the Boardroom.”
A “Real” Business Reality Check - Cincom Expert Access Feature interview with Guy Kawasaki, author of “Reality Check.”"
How to Create a World Wide Rave - Cincom Expert Access Feature interview with David Meerman Scott, author of “WORLD WIDE RAVE.”
Why Some Ideas Stick … and Others - Cincom Expert Access Feature interview with Dan Heath, author of “Made to Stick.”
The Changing Face of PR Leadership – DavidHenderson.com
Nikola Tesla: An Inconvenient Genius - Cincom Expert Access Feature interview with Marc Seifer, author of “Wizard: The Life and Times of Nikola Tesla”
Banish the Boring Boilerplate - DavidHenderson.com
40th Anniversary Message to Cincom Customers and Employees - Cincom CEO Tom Nies
Cincom Celebrates 40 Years in the Software Industry – Cincom Newsroom
Technical Must-Haves for Hosted Contact Center Implementations - CRM Today
The Benefits and Uses of Hosted Contact Center Solutions for Municipal Government – TMCNet.com
Products of the Year: These Are the Sharpest Knives in the Drawer - Call Center Magazine
Gaining Market Share Key To Industry Survival – Supply Chain Market
The Dollars and (Common) Cents of Centralized Systems- CIO Update
Understanding Customer Experience Management: A Talk with Cincom’s Randy Saunders – TMCNet.com
Is a Hosted Contact Center Right for You? – CRM Today
CRM in Manufacturing Doesn’t Need to Be Perfect – Supply & Demand Chain Executive Online
IT Needs a Culture Change – CIO Update
Understanding the Delivery Options of Hosted Software – ATA Connections
Today’s Complacency Is Tomorrow’s Casualty in the Global Business Environment – Logistics Online
Turning Change Into an Asset – Manufacturing and Logistics IT
Cobol: The New Latin – Computerworld.com
A Luxury Item No More – Customer Interaction Solutions
Four Components of the Successful Customer Experience – DestinationCRM.com
“Go Fish” for an Agent Desktop - TMCNet.com
Quit Giving It Away! Manufacturers are leaving money on the table by not paying attention to bringing more accurate and timely pricing into their quotes. – Supply Chain Market
How To Be a Customer Experience Standout - CRMGuru
Complacency: The Enemy Of The Customer Experience – CRM Marketplace
Cincom: A Software Powerhouse – TechNewsWorld
Collecting (and Cashing in on) Customer Information - 1to1 Magazine
Experience Management: Is It Just Another Name for CRM?- CRMXchange
High-Value Manufacturers Need To Maximize Customer Ownership Experience – Supply Chain Market
Successful Customer Experience Really Does Happen in the Contact Center – CRM Today
Mastering the Entrepreneurial Art - The CEO Refresher
Turning Quality and Compliance Into Competitive Advantage – START-IT Magazine
Sunny Skies for Call Centers – ICMI Call Center Magazine
Market Focus: Healthcare: CRM Says ”Ahhh… – CRM Magazine
SOA Gets Sell-Side Religion - EBizQ.net
Don’t Allow Technology to Dictate Staffing Strategy - TMCNet.com
The Ultimate Productivity Tool: The Unified Desktop - TMCNet.com
A Winding Road to Success: Wisconsin Physician Services Document Success – Insurance and Technology
Best Practices For Personalized Customer Communications - ECMConnection.com
In Perspective: In what ways has technology helped to transform manufacturing – Managing Automation
Understanding the Value of the Agent Desktop - Destinationcrm.com
Smalltalk users aim for a big comeback - ITBusiness.ca
Call Centers Evolve to Fit View of Role - TMCNet.com
Three Core Values Great Employees and Employers Must Have – CRMBuyer.com
Less clutter, more customer: Milacron and Rockford Corp. find integration key to customer service goals – Manufacturing Business Technology
Manufacturing Builds On Customer Relationships - CRM Magazine
There’s Nothing Small About Smalltalk - eWeek.com
The Smart Agent Desktop: One single sign-on, one better customer experience – TMCNet.com
Park Hyatt Reaches Into Customers’ Homes - 1to1
Don’t Allow Technology To Dictate Staffing Strategy – CRMMarketplace.com
The Agent Experience: Small Fixes with Big Impact - Call Center Magazine
Intrapreneurship: How to Drive Innovation by Getting Out of the Way! – CEORefresher.com
Knowledge Is Power: Interview with American Power Conversion - Managing Automation
Boardroom Report with Tom Nies, CEO, Cincom - TMCNet.com
What Do On-demand CRM Solutions Get You, Anyway? – ContactCenterWorld.com
How On-Demand Models Address the Key Challenges of CRM - CRM2Day.com
Interview: ABRO Project Manager - Conspectus Magazine
The Goal of Synchronised Demand – IEE.org
From Cost Center to Profit Center: Ways to Monetize Customer Service – PHONE+
Wall Street Transcript Interviews Cincom CEO Tom Nies – Wall Street Transcript
Wall Street Reporter Interviews Cincom CEO Tom Nies – Wall Street Reporter
