Intelliverse and Cincom Systems Partner to Provide Cloud-Based, Multi-Channel Contact Center Solution
Cincom Synchrony releases “Customer Experiences in Energy & Utilities Organizations” 2013 survey report.
Cincom’s Brian Flagg will present at the Contact Center Association Fall Conference October 9-12
Cincom’s 8 Steps that Will Turn your Customers into Loyal Brand Advocates
Cincom’s Brian Flagg Will Present at the Contact Center Association Spring Conference April 23-26
CINCINNATI – November 30, 2011 – Consumer expectations are growing rapidly as retail touch points are improved and expanded. Are you prepared to deliver consistent brand experiences across your retail channels? Tadd Wilson, Senior Managing Consultant with IBM Retail Store Solutions, will be joining Brian Flagg from international software and service provider Cincom Systems customer [...]
Contact Center Expert to Discuss Managing Variability and Averages and Strategic Planning Tools
Contact Center Industry Expert to Discuss The Value of a Contact Center Maturity Model
Customer Experience Management Solution Recognized as one of the Best Technology Solution Providers
CINCINNATI – March 2, 2011 – Cincom Synchrony, a customer experience management solution for contact centers, was rated a “Hot Vendor” in the Ventana Research 2011 Value Index for Customer Experience Management: Agent Desktop by Ventana Research this week.
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