Health Organization Selects Cincom ECM to Manage Internal Documents

PARIS, November 22, 2010 – Worldwide EDM/ECM software provider, Cincom Systems, announced today that Cincom ECM has been selected by Aurar for the management of its mail and internal documents.
Aurar is a private non-profit health organization offering renal replacement therapies. For 30 years, Aurar has been delivering outstanding care for sufferers of chronic renal disease in the Reunion Island and other countries in the Indian Ocean. The association cares for over 700 patients and consists of 200 highly skilled staff members spread over 10 centers (dialysis units) and a head office for the whole island.

With the development of its activities, Aurar recognized a need for a solution to help them achieve the status of a company offering “communication excellence” for their employees, while at the same time remaining a social project. The new content management capabilities and electronic filing should greatly improve efficiency and ensure heightened security in mail management and with internal documents.

The project requirements include:

• Quality of service for the instruction and follow-up of mail: ease of data entry and consultation, improvement of search and retrieval, automatic feed from a database thanks to a centralized repository.
• Standardization and audit trail of the process supporting a total quality approach.
• Improvement of the group productivity while facilitating task flow such as data entry, notification to responsible personnel, processing, validation, follow-up and the usage of alerts following the detection of documents that have yet to be processed (delays, waiting for approval etc.).
• Consultation and data presentation in a contextual and selective manner depending on the role of each person in the company and on criteria linked to each document.

Marie Rose Gras, General Director of AURAR is convinced that Cincom ECM will improve company communications. “We have chosen Cincom ECM to help us provide outstanding patient care, supported by greatly improved internal communication,” she said. “For this, we had to deploy a better administrative system that enabled better staff coordination, a significant improvement in the quality of filing and research, an automatic audit history of documents as well as significant time savings in daily management tasks. Cincom ECM has helped us achieve all of these goals.” 

Didier Romeu, Cincom CDS Business Development Director added, “Aurar’s decision to select Cincom ECM was based on product quality, ease-of-use and its ability to meet present and future needs, but also down to the satisfaction level experienced by other Reunion customers. Through its mission and the nature of this project, Aurar is indeed a very interesting site reference for us.”

About Cincom ECM
Cincom ECM is a content management application package capable of managing a company’s documents, transactional content and their various associated life cycles. Easy to use, integrate and deploy, Cincom ECM joins the best of two worlds combining Open Source and editing expertise. Cincom ECM also responds to the growing needs of collaboration, improving the agility of the business and decision-making processes and ensures regulatory compliance.  The areas of application are numerous as Cincom ECM can address any need to reference documents, to manage their distribution and life cycle and the subsequent workflow.

About Cincom
For 42 years, Cincom has helped thousands of clients worldwide by solving complex business problems with its software and services.

For more information on Cincom ECM: http://ecm.cincom.com

About Aurar

Aurar is a private non-profit health organisation offering renal replacement therapies across the Reunion and other Indian Ocean Islands. Founded in 1980, Aurar is the south Indian ocean area’s leader in the treatment of chronic renal failure. Aurar exists to serve the needs, interest and welfare of all kidney patients, offering dialysis at home or in satellite units. The association cares for over 700 patients and consists of 200 highly-skilled staff members spread over 10 centres (dialysis units) and a head office for the whole island.

With our patients care in mind: “Simply quality of health for quality of life”

For more information: www.aurar-run.com

Press Contact l’Aurar:
Natatcha Benard – Communications Manager
Email: nbenard@aurar-run.com

Press Contact Cincom:
Anne Decourt – Marketing Communications Manager
Email: adecourt@cincom.com