Australia — Worldwide software provider, Cincom Systems (www.cincom.com.au), latest enterprise resource planning (ERP) system, CONTROL(TM), has improved productivity and user performance while dramatically reducing report production at Thales Australia. At the highest point, there were previously more than 300 reports, but through an audit and review process, as well as the use of CONTROL’s List Based Pages, this number has reduced significantly with a current target of approximately 80-100 production reports.
For the past 15 years, Cincom has provided its CONTROL ERP to Thales as the backbone to various services Thales provides to a wide range of aerospace, defence and security customers, including the Australian Defence Force.
The upgrade project ran for approximately seven months, with the combined project teams from Thales and Cincom operating on a co-location basis at Thales’s Rydalmere facility in NSW. The project was delivered within budget and on time. This release of Cincom’s CONTROL ERP means that Thales now has access to the latest innovations in product capability and technology for its business systems. The project’s success is also due to the project management process adopted by Thales and Cincom. All users were informed along the way on project progress, with the project team keeping its finger on the pulse at all times through user feedback during the entire process.
With the rollout and adoption of this latest technology from Cincom, one of the major benefits for Thales has been to further improve its business processes, user responsiveness and processing times, and to reduce reports from approximately 300 to 80.
In addition to this huge reduction in reports, the other benefits of the CONTROL technology upgrade include:
- Lower ongoing costs
- An easy-to-deploy user environment
- System failure risk reduction
- Improved application performance
“Working with Cincom and using the latest system has delivered results and engendered a good team spirit within our organization,” said Robert Plant, Thales Group Manager Business Systems. “Even with hindsight, we would not have done things any differently,” he added.
Cincom Regional Director Greg Mills stated, “The success of this project is a testament to the close long-term relationship that Cincom and Thales have built over the past 15 years. Cincom is proud to be able to provide its CONTROL ERP to Thales as the backbone to the various services it provides to the Australian Defence Force and commercial customers.”
Cincom’s CONTROL is an event-enabled environment through Cincom’s ENVIRON(R), which drives business processes across multiple systems of record, supporting a company’s enterprise performance management strategy.
Thales is a leading international electronics and systems group, addressing aerospace and space, defence and security markets worldwide. The group’s civil and military businesses develop in parallel and share a common base of technologies to serve a single objective: the security of people, property and nations.
Thales Australia is a trusted partner of the Australian Defence Force and is also present in commercial sectors ranging from air-traffic management to security systems and services. Employing around 3,500 people in over 35 sites across the country, Thales Australia recorded revenues of more than AUD 1 billion in 2008.
For 40 years, Cincom’s , services, and people have helped thousands of companies all over the world grow and manage their businesses. For more information about Cincom’s products and services, contact Cincom Systems of Australia at 02-8875 1400, send an e-mail to firstname.lastname@example.org, or visit the company’s website at www.cincom.com.au.
Cincom, the Quadrant Logo, CONTROL, and ENVIRON are trademarks or registered trademarks of Cincom Systems, Inc. All other trademarks belong to their respective companies.
(c) 2009 Cincom Systems, Inc.
All Rights Reserved