Software Solution Produces Dynamic Documents in Just 19 Days
Cincinnati, Ohio – April 9, 2006 – Cincom Document Solutions (CDS), a division of global software company Cincom Systems, today announced that Molina Healthcare, Inc., a multi-state managed care organization with over one million members, has successfully implemented Cincom Eloquence and begun producing personalized documents in real time – all in nineteen days.
Speed and Quality
Molina Healthcare chose Cincom Eloquence to enhance its Medicaid and Medicare member relationships by improving the speed, quality, and relevancy of document communications to its members.
Dynamic Documents Needed
The company needed to create multiple variations of documents including state and foreign-language versions from a single document model. With Cincom Eloquence, business users easily create and maintain a single document model that determines the language and state regulations for each individual member based upon real-time data.
Flexibility Speeds Implementation
Eloquence’s use of open standards and services-oriented architecture allowed Molina to quickly assimilate the software within their existing infrastructure, and also provide a more flexible platform to build document applications as its business changes.
Reduced Reliance on IT
“Within one week, our line-of-business professionals were able to easily design and deploy all the documents required to correspond with our members in real time,” said Rick Click, vice president and chief information officer, Molina Healthcare. “Our business users are now taking a more active role in the production of documents thereby reducing the reliance on our IT resources and improving responsiveness to members. Cincom Eloquence’s commitment to open standards enabled us to better integrate the software into our infrastructure, including integration with our QNXT enterprise application system from TriZetto/QCSI, and allowed us to go into live production in 19 days. The services-oriented architecture allowed us to adapt the solution to our business processes now and scale as our business grows.”
Documents Made Easy
“Our experience with the implementation at Molina Healthcare further validates Cincom Eloquence’s pledge to deliver innovative, dynamic document composition solutions that are the easiest to use and easiest to integrate in the industry,” said Pat Dowling, managing sales director, Eastern Region Cincom Document Solutions. “Installation of the software, integration with the QNXT system, training of users and in live production in 19 days is a proud accomplishment for both Molina Healthcare and Cincom. We look forward to helping Molina Healthcare build future document applications and are proud to be a part of their ongoing commitment to providing quality care and accessible services in an efficient and caring manner.”